Privacy policy

Last updated July 14, 2026

TeleHub is a media player app for Android TV, Fire TV, Android, iOS, Windows, and macOS. This policy explains what information the app collects and how we handle it. In short: the app plays content from a provider you choose and sign in to — we do not provide content and we do not track what you watch.

TeleHub is a player, not a content provider

• TeleHub does not include, host, sell, or promote any channels, movies, or streams.
• All content comes directly from the OTT provider you sign in with. Your relationship with that provider — including their handling of your account and viewing data — is governed by that provider's own terms and privacy policy.
• TeleHub's developers are independent and not affiliated with any content provider or service.

Your provider account and credentials

The portal address and account credentials you enter are stored locally on your device. Your password is sent only to your chosen provider to sign you in — we never receive, store, or have access to your password.

What we collect

• Device information — device model, operating system version, and app version, used to keep the app working correctly on your device.
• Sign-in events — when you sign in to a provider, the app sends the portal address, your provider username, and your device model to our servers. We use this to monitor active devices, spot sign-in problems, and keep the service reliable. It is not used for advertising and is never sold or shared.
• Usage statistics — anonymous counts such as app launches and playback errors, used to find and fix problems.

Voice search and the microphone

On devices that support it, you can search by voice. When you use voice search, audio is processed by your device's built-in speech recognition service and converted to text; only the resulting search text is used by the app. We do not record, store, or transmit audio to our servers, and the microphone is only active while you are using voice search. Voice search is optional — the app works fully without granting the microphone permission.

What we do not collect

• We do not collect your name, contacts, photos, or location.
• We do not track which channels, movies, or shows you watch.
• We do not sell or share your data with third parties for advertising.

Updates

Copies of the app installed outside an app store (TV, desktop, and direct-download Android builds) periodically check our servers for a newer version. This request includes only the app version and device type needed to serve the right update.

Data retention

Anonymous usage statistics are kept only as long as needed for troubleshooting and are not linked to you personally. Sign-in event records are kept only as long as needed to operate and secure the service; you can request deletion of records tied to your provider username by contacting us at the address below.

Children

TeleHub is intended for general audiences and does not knowingly collect personal information from children.

Changes to this policy

If we change this policy, we will update this page and the date above. Significant changes will be noted in the app's release notes.

Contact

Questions about privacy? Email us at [email protected].